Re:Is Apple suitable for the freelancer?
by robterrell on Saturday June 11, 2011 @09:47AM
(#2643896)
Apple gear is suitable for me. It might not be for him. But it sounds like he didn't consider all of his repair options:
a) Every Apple store has a dedicated small business contact. If you call the store, you can get to this person through the phone tree. They can make special arrangements for businesses, up to a point.
b) According to http://www.apple.com/support/products/mac.html, if you have AppleCare, you can request on-site or even mail-in service. I've used the mail-in service a half-dozen times over the years.
c) Even in a world filled with Apple Stores, there still are third-party retailers. A local shop (closest to me is http://tenplus.com) is likely to give you better service.
a) Every Apple store has a dedicated small business contact. If you call the store, you can get to this person through the phone tree. They can make special arrangements for businesses, up to a point.
b) According to http://www.apple.com/support/products/mac.html, if you have AppleCare, you can request on-site or even mail-in service. I've used the mail-in service a half-dozen times over the years.
c) Even in a world filled with Apple Stores, there still are third-party retailers. A local shop (closest to me is http://tenplus.com) is likely to give you better service.