Dark patterns after the GDPR: consent pop-ups and their influence

Re:Dark patterns after the GDPR: consent pop-ups and their i... by wojciii on Friday March 05, 2021 @03:07PM (#26361396)

I complained about tv2.dk (I used to be a customer) sending me a e-mail after I deleted my user and told them not the send me e-mail. This was a really bad experience where their support attempted to make me login to the site which I refused to do since I removed my user previously.

Then I sent them a GDPR request to remove all my info and complained to the Danish Data Protection Agency.

I stopped receiving e-mail but got nowhere with my complaint. The agency wrote me that they didn't want to pursue this. Based on this .. I don't think that anyone is taking GDPR seriously and no one is trying to defend the small people (me!).

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Re:Dark patterns after the GDPR: consent pop-ups and their i... by mrweasel on Saturday March 06, 2021 @02:51AM (#26365893)

Sad, I get that it might be to small a case to actually deal with, but most cases will be. Only in aggregate will complaints as your ever get anywhere.

On a positive note, I have noticed that deleting accounts have become much easier after the introduction of the GDPR, and more and more I see tracking opt-in/out forms where opt-out is just as easy as opt-in. So something is working.

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Re:Dark patterns after the GDPR: consent pop-ups and their i... by wojciii on Saturday March 06, 2021 @02:57AM (#26365912)

This is actually a really good idea. A Trust Pilot type of site which is owned by a non profit or some such with no monetary interest in contrast to TP where GDPR issues toward companies can be created, shared on social media and executed automatically when a number of people agreed to complain about the same issue.

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Re:Dark patterns after the GDPR: consent pop-ups and their i... by icod on Friday March 05, 2021 @08:48PM (#26364489)

I agree, had similar experience. Idk why this is downvoted.

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