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A comment on AWS faulty UX cost our business $7k and they refused to do anything about it. Parent comment

Re:AWS faulty UX cost our business $7k and they refused to d... by WettowelReactor on Thursday March 04, 2021 @02:46PM (#26347217)
The line about

> Messages often took a full month to get a response.

Also does not ring true to my experience with AWS unless the author was not paying for any support tier. If they did not have even developer support on the account, then they got exactly what they paid for.

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Re:AWS faulty UX cost our business $7k and they refused to d... by mikeyla85 on Thursday March 04, 2021 @02:55PM (#26347338)
Are you suggesting we pay for a $30/mo support plan for AWS when we planned to spend $40/mo total on the service?
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