Sure. I'd be embarrassed if they didn't have the issue on their backlog ("Load times are high"). But the priority seems low, and the actual effort and viability of a fix seems unknown. Speaking as an engineering manager, that is very much going to be a "if you have spare time" ticket. Now, I also try to ensure people have spare time to investigate stuff like that, but that's me, and I don't work in game dev. I can easily see another manager, especially one in game dev (where what keeps players coming back is new content and features, not reduced load times) prioritizing other tickets ahead.