Re:WhatsApp and most alternatives share the same problem
by spurgu on Friday February 26, 2021 @11:40AM
(#26276661)
> Well, I don't know in which world you live, but in mine Outlook is alive and kicking, that's where purchase orders are confirmed, meetings with suppliers are organized, business decisions are made
Stuff like that was what I meant. I wouldn't call receipts, calendar invitations and verification emails "communication" (as in person to person). I agree though that email is a prime medium for B2B communication, but within a company you'd usually use another medium (like Slack).
The biggest threat to outlook and email today is probably MSTeams, and ironically enough, it federates just fine so that two employees from two distinct companies can chat as if they were on the same tenant.