Having done over a decade of desktop support for several companies, both apple and windows shops. This notion that Macs are more reliable doesn't hold water for me. If we compare devices on the same price scale (premium category) as macbooks, amongst thousands of devices, we actually found them to last the same length without any upgrades (6-10years average)

What a lot of people neglect to consider is that non-Apple brands have an entire "budget" category that Apple does not participate in. It's wrong to compare this category with devices of another category, no matter the make and model.