Re:Launch HN: Abacum (YC W21) – Easy collaboration and repor...
by Juliomartinez on Tuesday February 23, 2021 @09:46AM
(#26237857)
Thanks! We really appreciate the positive words. We've both faced this problem before and set out to build what we always wanted.
Yes self-service is a challenge. It really depends on how complicated the model and different data sources a customer uses are. We have a 7 star FP&A Ops team to help customers get started and show them what they can manage on their own. That area is growing day by day!
One of the big challenges is onboarding customers and their data. The integration toggles and menu item for data mappings are thoughtfully organized, but how much of it is self service?