I totally believe you. Here in nl IBM recently f'd up a storage layer beyond recovery in a series of really dumb moves going from 'minor problem' to 'extensive, unrecoverable dataloss for large number of customers'.

After messing it up someone thought that maybe they should call in people who actually know this stuff but by then it was way too late. Highly annoying, that a brand that used to be associated with reliability is now pretty much a guarantee for pretty marketing, expensive suits and some disaster in your future.