I'm pretty sure to have read that the initial blocking was done by a contractor - I can find a better source, if you want.
> This is a (ridiculously severe) problem in several of Facebook's policies, not a classification error.
Yes, and that is exactly the point I tried to make:
>> changing the AI blackbox to an appeal-less human black box wouldn't improve the situation much
Said another way, having underpaid contractors with no time for consideration (and possibly strange policies) is exactly as bad. This is a pretty clear case: That photo should not have been blocked and the idea behind having a human do the evaluation is that he recognizes the historical relevance and, if not outright allowing it, at least consults the relevant authorities whether this is exempt. This could've been done by an AI all the way without a different outcome.
Reading the article, "human error" really isn't a reasonable description of what happened:
> The Facebook furor began when the social network deleted the famous photo from Norwegian author Tom Egeland’s Facebook page, where it was part of a series of memorable wartime imagery.
This could be a human error, sure.
> When Egeland subsequently posted his shocked reaction to the removal of the “napalm girl” photo, he found his account suspended.
But not this.
> Norway’s largest newspaper, Aftenposten, published Egeland’s story on the censorship, only to find that its own Facebook posts were also quickly deleted.
Definitely not this.
> Espen Egil Hansen, Aftenposten’s editor, then took to the front page of his paper to slam Facebook in an open letter to CEO Mark Zuckerberg
> Prime Minister Solberg joined the debate on Friday, only to find that her comments and posts about the suppressed photo were also deleted by Facebook.
This is a (ridiculously severe) problem in several of Facebook's policies, not a classification error.