In general, my remark was less about absurdity and more about how the same set of incentives can produce both consumer-friendly and consumer-hostile behaviors, sometimes from the same company.

Cyberpunk stories tend to focus on the "consumer-hostile" part, whereas I think the superposition of the two and the permanent conflict between them is way more interesting.

(For instance, you almost never see review systems or consumer watchdogs in cyberpunk stories)