again, part of the problem was lack of communication and documentation. waiting 2 weeks to be told "fuck off" (in essence) is shitty all around.. it's not JUST that a (stupid) bug exists, it's how it was handled in this case, and, apparently, how they choose to handle it going forward, affecting who knows how many more people/teams in the next few years, and how many more weeks of wasted time. And if this team handles this sort of thing this way, how much more time is being wasted and projects delayed? This is at least as much a communication problem as it is a technical one.

And yeah, I can put myself in those shoes, as I've been on both sides of this. Treating newcomers in your communication channel (slack, etc) with the same level of urgency YOU would want (or need) when you ask for help from some other team is a bare minimum.