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Re:The Process Is Not the Product. The New Agile Anti-Manifesto by flohofwoe on Saturday February 20, 2021 @12:47PM (#26206139)
The problem with JIRA is that it attracts and encourages "bureaucracy creep" in typical "big companies". Right after you're switching to JIRA it's fine. But soon the manager types are discovering JIRA as their favourite surveillance toy, and add this little extra step to a bug life cycle, or add this little field here to check when a bug has been resolved. Then that manager leaves and the next one comes in, and "improves" JIRA workflows again. Repeat that 5 times, and your organization has created a monster.

I've never seen that with other less flexible bug tracking tools.

Re:The Process Is Not the Product. The New Agile Anti-Manifesto by SideburnsOfDoom on Saturday February 20, 2021 @01:08PM (#26206330)
> Repeat that 5 times, and your organization has created a monster.

Yes, this. Jira is cancer:

> Any problem gets solved with "more JIRA " which stops working when the remaining problems are caused by too much JIRA. And yet they keep trying, because it gives "control". JIRA is a like metastatic tumour that will grow until it kills the host.

https://news.ycombinator.com/item?id=25590846