I did (and do) not argue it’s inevitable, but it is quite common in my experience.

My solution to their failure is to go pick it up myself, including purchasing some of those red insulated delivery boxes for our family use. It makes takeout much more enjoyable when the timing is predictable and the food almost as high-quality as if served on-site.

As a customer, my concern is with a goods and services I’m buying. The restaurant’s relationship with its employees, food suppliers, and power company is their concern, not mine. If a restaurant wants to pay $100/hr or any other legal wage, that’s their business, not mine.

> is their concern, not mine.

Well. This is self-centered to me. I don't want to buy anything from anyone who doesn't treat people with dignity.

It’s inarguably self-centered but entirely practical. I can’t review the employee handbook, employee promoter score, supply chain sustainability reports, and corporate social responsibility policies of everyone I order so much as an $8 pizza from.

There's nothing opaque about the labour relations of the gig-economy.