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A comment on Judge: Citibank isn't entitled to $500M it sent to various creditors last August. Parent comment

Re:Judge: Citibank isn't entitled to $500M it sent to variou... by bumby on Thursday February 18, 2021 @11:57AM (#26182289)
There’s a fairly well-known design concept in other engineering disciplines called “human factors” that is squarely in the domain of reliability.

Page 2 of this link goes into a useful breakdown

https://sma.nasa.gov/docs/default-source/sma-disciplines-and...

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