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Re:GitHub Deceased User Policy by Closi on Wednesday February 17, 2021 @02:18AM (#26163641)
Microsoft will definitely speak to people who aren’t partners - I work for a small business (12 people) and the two times I have had to go to Microsoft for support on 365 they have been incredibly helpful.
Re:GitHub Deceased User Policy by modo_mario on Wednesday February 17, 2021 @03:53AM (#26164218)
That's support you pay for tho. We also were surprised when i worked at a 9 person company to get someone from google on the line too when we were considering using google maps api for a project. Support which wasn't payed for but which I assumes comes from the expectation that we might become a paying customer.
Re:GitHub Deceased User Policy by tinus_hn on Wednesday February 17, 2021 @04:06AM (#26164294)
The other side is that with some companies you can’t even pay for support if you wanted. I’m looking at you, Google.
Re:GitHub Deceased User Policy by matkoniecz on Wednesday February 17, 2021 @04:24AM (#26164433)
Good luck with getting to Google support if you are paying customer.

"Terraria canceled on Stadia after developer gets locked out of his Google accounts" is just recent example