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A comment on The worst of the two worlds: Excel meets Outlook. Parent comment
Tech folks: That's a business use case
Business users: This is something I do 500x a day, this I do 10x a day, this I do once a month
PMs are supposed to be the ones to do this work, but they tend to be technically clueless and blinded by project timeline spreadsheets.
BAs usually don't take the time to actually ask the user "Why are you doing this?" and get all the nuances.
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Tech folks: That's a business use case
Business users: This is something I do 500x a day, this I do 10x a day, this I do once a month
PMs are supposed to be the ones to do this work, but they tend to be technically clueless and blinded by project timeline spreadsheets.
BAs usually don't take the time to actually ask the user "Why are you doing this?" and get all the nuances.