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Re:The worst of the two worlds: Excel meets Outlook by tomrod on Saturday February 13, 2021 @06:00PM (#26127835)
We economists call this rational, as folks are minimizing their costs.

IT says no to or unnecessarily complicates acquiring a needed product? Fine. In Excel it goes.

It never matters how un-auditable the mess is. That never enters the calculus.

Re:The worst of the two worlds: Excel meets Outlook by sam_bristow on Saturday February 13, 2021 @07:41PM (#26128552)
You could also say that it's IT externalising their costs. They don't want to be responsible for another system, so all the work and maintenance gets pushed on to end users.
Re:The worst of the two worlds: Excel meets Outlook by tomrod on Saturday February 13, 2021 @10:38PM (#26129434)
Indeed!