I'm using freetaxusa.com for the first time this year. I got fed up with TurboTax after being hit with a similar anti-pattern as the ones described above. Got almost to the end and was told I had to pay $80 to file. This was after spending hours on my taxes because there are some things that can't simply be updated.. no you have to completely start the process over from the beginning. This felt intentional so that I would just accept the cost to be done with it.

After learning about how TurboTax lobbies to make filing more difficult, I swore I would not use them any longer. I also take everything opportunity to let people know about TurboTax's lobbying.

So far freetaxusa.com seems better than TurboTax IMO. It's cleaner and to the point. No unnecessary animations or any of that nonsense.