Re:Man to pay £25,000 ($34,000) damages over negative TrustP...
by istjohn on Tuesday February 09, 2021 @02:17PM
(#26081417)
This thread is full of people with no first-hand experience repeating rumors and suspicions. No, I cannot prove a negative, but I don't think speculation is compelling evidence either.
Re:Man to pay £25,000 ($34,000) damages over negative TrustP...
by Retric on Tuesday February 09, 2021 @03:54PM
(#26082266)
Yelp has successfully defended it’s self from several such lawsuits, on the other hand it’s also been sued several times over this. So, it’s a little past just internet rumors.
The simple fact Yelp lets companies pay to highlight a favorable review is IMO enough to destroy their credibility. Worse they directed customers through GrubHub for an unearned commission which is as far as I can tell simple fraud. But, that’s not what people are alleging here.
Yelp etc needs the average review to be somewhat useful so people actually trusts the Star ratings. However, they can still accomplish that while distorting a significant number of reviews.