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A comment on Man to pay £25,000 ($34,000) damages over negative TrustPilot review. Parent comment

Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by jader201 on Tuesday February 09, 2021 @12:02PM (#26079808)
Isn’t this the exact same thing Yelp has been reported of doing?

Seems like any form of reviews — Amazon, Yelp, TrustPilot — or even independent reviews (that are often given a product in exchange for “their honest review”, can’t be trusted anymore.

Someone will find a way to game the system.

We’ve gone from being ignorant, to being informed, back to being ignorant again — or worse, ignorantly mislead.

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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by blackearl on Tuesday February 09, 2021 @12:22PM (#26080128)
It's mafia tactics in a modern world.

Nice business you got here, would be a shame if someone said something bad about it online. You know we can make that go away...for a price.

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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by MikeDelta on Tuesday February 09, 2021 @12:34PM (#26080271)
Protection money indeed.
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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by totalZero on Tuesday February 09, 2021 @12:33PM (#26080258)
Amazon reviews could potentially be salvageable. The way I see it, their problem is that items sell more when they have a plurality of reviews, so there's a disincentive for the platform to take down positive reviews (because they drive revenue). But Amazon is a platform that depends on repeat business (hence the existence of Prime) so it also has an incentive to ensure that the totality of a product's reviews give a useful idea of the product's pros and cons.

On the other hand, sites that let you remove bad reviews or showcase good ones are running a 21st-century protection racket.

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