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A comment on Man to pay £25,000 ($34,000) damages over negative TrustPilot review. Parent comment

Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by mikro2nd on Tuesday February 09, 2021 @10:24AM (#26078484)
In fairness, yes, you DO have to give the company a chance to address your complaint first.
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Re:Man to pay £25,000 ($34,000) damages over negative TrustP... by Panoramix on Tuesday February 09, 2021 @03:53PM (#26082255)
If a doctor would amputate my arm by mistake I would leave them a bad review no matter the apologies or compensation I get from them.

Over the top example but I think it drives the point. People don't want to experience bad service.

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