Ask HN: How to gracefully handle competitor mudslinging

Re:Ask HN: How to gracefully handle competitor mudslinging by codingdave on Tuesday February 09, 2021 @09:33AM (#26077908)

My attitude has always been that I don't have competitors, my customers simply have other choices. Even if the businesses are in competition, my relationship with the people who provide those other choices is not adversarial - if anything, we are potential future partners. If my customers aren't sticking with my product, then I don't blame competitors... I acknowledge that I have missed a need, and someone else is doing it better.

In this case, when someone is being aggressive, I'd just ignore it. Let the market have their say on which product is the better solution without getting into public conflict over it.

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Re:Ask HN: How to gracefully handle competitor mudslinging by abcdjdjd on Tuesday February 09, 2021 @06:11PM (#26083769)

>In this case, when someone is being aggressive, I'd just ignore it. Let the market have their say on which product is the better solution without getting into public conflict over it.

While that is nice and all, if someone is actively messing with your rating, that can negatively affect your product from growing regardless of the quality.

There are many example of past products where the "lesser" product won out due to simple weird things like the above. You can't just ignore this stuff all the time. Bigger examples of this happen a lot in tech. Where a large company tries to buy out an idea and if they refuse, they simply make a similar product and then "trash rate" the other product with larger marketing budget and kill it off.

What do you do when you can't ignore it?

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