News for hackers. Stuff that matters.

A comment on Terraria on Stadia cancelled after developer's Google account gets locked. Parent comment

Re:Terraria on Stadia cancelled after developer's Google acc... by hedora on Monday February 08, 2021 @04:30AM (#26062424)
Microsoft (used to?) pick up the phone if you called about an issue with Windows. If you actually called them, then they lost money on your consumer Windows license.

Say what you will about how crappy Win 9x was, but they definitely drove the average tech support load to much less than one call per machine.

[ Parent | on HN ]
Re:Terraria on Stadia cancelled after developer's Google acc... by DaiPlusPlus on Monday February 08, 2021 @04:59AM (#26062615)
> If you actually called them, then they lost money on your consumer Windows license

That's why if you have an OEM license for Windows (where the per-unit cost is more like $40/unit rather than the retail $100-$300) your first-line support comes from your OEM, not Microsoft.

[ Parent | on HN ]