To me, it’s not surprising that businesses who are reluctant to pay for Office or Google Apps, are also reluctant to pay for commercial support for Libre Office.

Very few businesses stay away from proprietary software because of philosophical disagreements over licensing. Most just don’t want to spend money if they can get away with it.

Of course, we know that most businesses are not like this and do pay for perceived value. But I’m concerned that TDF are chasing a market that’s deeply reluctant to dig into its pockets.