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A comment on I'm the high QA guy. Let me test your website. Parent comment
This is good design and an illiterate person could be walked through this a few times and could then do it anywhere.
Bad design is relying on your users continually having to teach themselves how to use your app.
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This is good design and an illiterate person could be walked through this a few times and could then do it anywhere.
Bad design is relying on your users continually having to teach themselves how to use your app.