Software features, like cut and paste, can be added later. Indeed it was.
But Tesla is getting fundamental build quality issues wrong.
“Fundamental build quality” must be subjective because it is not getting in the way of orders.
From the sound of the video, the problem seems to be variant, with paint problems one month then fixed the next.
The examples I gave for iPhone are representative of customers overlooking obvious problems.
The iPhone’s EDGE only internet, terrible screen resolution, low battery life.
These were hardware (and sw) based limitations of mass production that customers overlooked and apple handles in later gens.
You have to look at this from the perspective of Windows mobile users at the time. I.e the Wizard. That is what people who don’t get Tesla are using right now.
But the customer satisfaction scores were off the charts. It was the right mix of things. I suspect this is what’s boosting Tesla.
The overall experience is beyond what other companies are striving for.