>That's ridiculous. If you're not qualified to judge the value of service to yourself then your probably not qualified for a lot of spending decisions in your life.

I can trivially judge the necessity of service but unless I am an expert in the domain I cannot judge the quality of service and very often the entire point of the service is to outsource expertise.

I sent my car in for an oil change. They didn't replace the clogged oil filter and it started leaking a little. I had to sent it in again.

Clearly I know that I need an oil change but unless I do my own inspections (the very thing I am paying for) how am I supposed to know that something went wrong?

>I can trivially judge the necessity of service but unless I am an expert in the domain I cannot judge the quality of service and very often the entire point of the service is to outsource expertise.

The entire point of this service is to improve your subjective experience - if you can't evaluate that then you probably need a legal guardian.

I can judge whether I had a good time, but is it the waiter's time things took long or was somebody in the kitchen slow or some other customer holding them up? Is the stain on the table the fault from the waiter not replacing everything or the boss's policy? etc. And if the food and my company is great even the worst waiter has little impact in that.

The waiter is the face of the establishment, but there are many things out of the control of even the best server.

>The waiter is the face of the establishment, but there are many things out of the control of even the best server.

Which gives them the incentive to kick things off in the kitchen, and good places share tips with kitchen staff for that reason.

It's their job to make the experience pleasant for me - I don't care how - tip reflects how good of a job they did.

They can do as much as they want. It's the owner's responsibility, thought. The owner makes the decisions. The waiter is the underpaid person, which will be replaced if they complain too much.

If I don't like a place I let the owner know and reduce my spending. If I like the place I tell the owner and spend more.

> Reasonable expectation ? If you're a reasonable person you'll have reasonable expectation

Tautology anyone?

My point exactly - what's reasonable is relative so if you consider yourself reasonable you should have reasonable expectations.