Re:Email from Jeff Bezos to employees
by blabitty on Wednesday February 03, 2021 @01:19AM
(#26011112)
My experience with Walmart is poorly packed boxes handled roughly by FedEx leading to a bunch of damaged orders. At this point Amazon's delivery service itself is a differentiator for me, and I don't love the company or paying for prime.
Re:Email from Jeff Bezos to employees
by prepend on Wednesday February 03, 2021 @07:36AM
(#26013072)
That was mine with Walmart for a long time. In 2020, I tried using them and find that they seemed to have improved. Normally packed boxes, speedily shipped. For me, I usually get UPS.
But I think the biggest thing for Walmart is the site as shopping for hard drives shows you hard drives instead of whatever people pay for ads. I was able to find the product I wanted more easily.
In the past five years, every visit to Amazon involved wading through ads for bad products (eg, search for Iphone7, see sponsored ads for Samsung phones). There are more sponsored line items than actual results.
Prime’s price has almost doubled and I had 6/25 packages take longer than 2 days in the last year I had prime (compared to 99-100% for the previous 15 years).
One click doesn’t work because if I try it, I get charged for shipping even though free is available. I have to manually go into every over and uncheck 1-day shipping for $5.99 (or whatever) and select free 2-day. Every time. And I have to click through a screen to manually say I don’t want to buy prime.
Amazon sucks now. They abandoned their customers.
Comically, Walmart has a better (easier, faster, less bullshit, cheaper) experience than Amazon. I never would have guessed.