> Yes it's a lot of overhead, but this isn't a run of the mill green-field SaaS app a few 22 year olds can crank out in a few weeks.

I get your point, but also yes it is. The issue is superficial, it's like when I try to Zoom with my mom, it'll take 10 times longer as I need to explain and bring her along every single step of the way. This is the same for these type of contracts. A lot of the slowdowns come from people just not letting development take its course as it should.

Just look at the article, the states ended up choosing to use a bunch of SaaS startup not even designed for this use case in its place, like eventbrite.

And look at the issues:

> “It won’t work on Internet Explorer; it only works in Chrome. The ‘Next’ button is all the way down and to the right, so if you’re on a cell phone, you literally can’t see it,” says Rowe.

That's not a project management issue, that's a full on development issue, it doesn't even work on mobile in 2021 !!