Exactly, that's why I turn down companies that don't take a tech first approach, if you rely on tech, you ARE a tech company. Clearly the government doesn't see itself as a tech venture of any kind, but tech fails in silo. Tech first is the only way tech can succeed at delivering value to your business. Otherwise, go back to traditional processes, stick to SharePoint, email, excel, and manual logistics. And ya, this is true of the government as well, if it wants to modernize and leverage software innovations it'll need to start approaching things with a tech first mindset.