There is a counterpoint to this. Currently in Finland we have chargers like this. They're known in the EV circles to be utter shit and don't work more often than they do. The station does show in all maps, but if you check the reviews it's all red.

The reason is that the owner bought them from a random company, they installed it and do have a service contract - the problem is that the service queues are measured in weeks and spare parts are scarce.

The same thing is with chargers on the parking lots of some chain stores. Corporate has mandated that there has to be X charging spots - enter /r/maliciouscompliance - ok boss, here's the charger. Does it work? No. Do they care? No. Does corporate actually care? No, they can quote numbers of installed charging stations in their quarterly reports.

Meanwhile bigger operators standardise on one station provider, have their own trained staff and a stockpile of common spare parts. A few even frequent the local EV driver FB groups and interact with their customer base there.

By "The station does show in all maps" do you mean google/bing/apple maps? They're usually pretty good with removing reported places. If a listed place cannot offer services for weeks I wouldn't hesitate editing it to temporarily closed.

Usually car manufacturers license some third-party charge point dataset. They don't have an online review component (like Plugshare for example) so the car can't know that the charger it's currently navigating to is most likely broken. This will result in a shitty experience for inexperienced or non tech savvy EV drivers.

Tesla on the other hand knows exactly what's happening on their Superchargers and share that data with their vehicles.