Absolutely agree. The idea that the user is responsible for diddling around with complicated settings in order to get an essential feature* to work flies directly in the face of the way Apple products are supposed to work. I don't have one: is it really that bad? That's a showstopper for a huge number of users if true.

* And yeah, I'd put "24+ hours of battery life" way up there on the list of essential features for any device that goes in a pocket.