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Re:Review broken products instead of new ones by eigenvector on Monday January 18, 2021 @03:19AM (#25819467)
Hi there, I checked out your website. It's a cool idea and one that is needed.

What do you think of the fact that many of the products are in fact disposable by backed by a "lifetime" warranty precisely because they're so highly marked up that the manufacturer can give you a new one for free instead of attempting even trivial repairs? Osprey is the king of this. This seems to be the opposite of the buy for life mentality - things should be repaired if economical, but no one repairs what they can get replaced for free.

Re:Review broken products instead of new ones by hubraumhugo on Monday January 18, 2021 @05:26AM (#25820280)
Very interesting point that I haven't thought of. How could we solve this? I guess after a lot of reviews/comments and some downvotes, it would become clear that Osprey doesn't provide a proper reapir service and is in fact, a wasteful company.
Re:Review broken products instead of new ones by rusk on Monday January 18, 2021 @04:15AM (#25819824)
Depends what they’re doing with the old ones ...