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A comment on Amazon Echo Flex: Microphone mute button appears to be real and functional. Parent comment

Re:Amazon Echo Flex: Microphone mute button appears to be re... by sushisource on Tuesday January 12, 2021 @12:45PM (#25750403)
My question for you is why not advertise this loudly? Or, maybe you did and no one cared? Because presumably it's a bit more costly per unit to do it this way, and very few people are ever going to understand and care.

Not that I think you made the wrong choice, I think it's a good one, but I'm just curious how many consumers you thought would actually understand it, or how that information would be distributed

[ Parent | on HN ]
Re:Amazon Echo Flex: Microphone mute button appears to be re... by sib on Tuesday January 12, 2021 @04:14PM (#25753779)
It's a balancing act. We built it, to build trust. But talking about it too much would - we thought - highlight concerns and increase worries that we hoped (most) users wouldn't have.

As an example, we were very clear and upfront in the original product detail page that users' voices went to the cloud, as we were not trying to hide that. Even so, some people tried to play a bit of "gotcha" and fear-mongering about the fact, as though we were not being transparent.

[ Parent | on HN ]