Since when is it up to 37 Signals to provide support for their framework? (Which by the way they do a pretty good job of - RailsConf anyone?) Its OPEN SOURCE so instead of whining you should go fix it, and if you don't want to fix it then go use something else.

RoR is not a panacea, but it certainly is "good enough" for a lot of things, think of all the 37 Signals apps.

I guess we just think differently about what makes a venture or business successful. Whatever... By support I didn't mean the "send a guy in to fix our bugs kind of support", just the level of trust you can put into a framework. You know, the "will there be anyone around in two years to still work on that" issue that seems to matter to some companies. You can just open source some random chunks of code that have been lieing around on your hard disk. Or you can "publish" something open source, which means that you will polish it a bit, add some documentation, generalise some things to make them more useful etc.

I wonder, though, if this case of Open Source fury is directly related to the Twitter vs RoR debate, and also to DHHs attitude? Serious question - I don't know about DHH well enough to judge his attitude, it's just a feeling that is in the air.

Oh, I don't think his attitude was appropriate, but his point was justified.

I'm still not sure what you're trying to say about the Rails framework in general, I've never had an issue using it, or contributing to it.

Not saying anything about Rails, just about the right to complain in general. In a way rating a product is Open Source, too...