Re:Fixing User Personas
by Groxx on Wednesday January 06, 2021 @03:14PM
(#25661744)
Yeah, there's the same kind of problem with pretty much all "mental frameworks for improving the quality of X".
If you follow the steps mindlessly, you get nothing. Potentially less than nothing, since now you appear to have more authority than if you had not.
If you use it to think better, i.e. to expose your blind-spots or do something more carefully than normal, the steps barely matter - the goal was achieved, you're thinking better.
Every system can be "gamed" / undercut if you're determined or lazy enough. The goal of these systems is to break people out of that habit (whether they're aware of it or not), they can't guarantee it's done.
If you follow the steps mindlessly, you get nothing. Potentially less than nothing, since now you appear to have more authority than if you had not.
If you use it to think better, i.e. to expose your blind-spots or do something more carefully than normal, the steps barely matter - the goal was achieved, you're thinking better.
Every system can be "gamed" / undercut if you're determined or lazy enough. The goal of these systems is to break people out of that habit (whether they're aware of it or not), they can't guarantee it's done.