Re:Uber discovered they’d been defrauded out of 2/3 of their...
by swyx on Monday January 04, 2021 @02:09PM
(#25636334)
since you work in the industry - how about your opinion on the Uber case in the original post? that is PPC.
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Re:Uber discovered they’d been defrauded out of 2/3 of their...
by legitster on Monday January 04, 2021 @03:26PM
(#25637379)
I'm struggling to follow the actual narrative presented in the chopped up Twitter style. It sounds like there were was a third party ad network involved?
One thing we learned a long time ago is never to trust "engagement" data from platforms (be it Google, Facebook, LinkedIn, whatever). There are enough random user behaviors that you generate a ton of noise. You need to build larger, more robust attribution models that tie ad spending directly to revenue sources - new leads, new accounts, purchases, etc. Patting yourself on the back for how many shares or clicks you get is not great.
Re:Uber discovered they’d been defrauded out of 2/3 of their...
by swyx on Monday January 04, 2021 @03:41PM
(#25637575)
as a nonexpert its hard for me to say too but perhaps you will benefit from hearing directly from source - the performance marketing guy at Uber who found all this out: https://www.marketingtodaypodcast.com/194-historic-ad-fraud-... honestly i am not sure if he did a good thing by asking all these questions, or was partially to blame for gross incompetence managing a 150mm ad budget, or both. (the chronology of when exactly he took over matters, it seems he was only in the job about a year)
and of course for more detail the full text of the fraud suit is public https://www.adexchanger.com/wp-content/uploads/2019/06/Uberf...