Re:Slack is down
by nicioan on Monday January 04, 2021 @11:37AM
(#25633681)
Funny how status.slack.com has reported Incidents and Outages for a while now, but still the "Uptime for the current quarter" is reported at 100% on the bottom right of the status table.
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One of those affects money via SLA's. Slack is still up, just not usable.
Re:Slack is down
by deathanatos on Monday January 04, 2021 @11:47AM
(#25633857)
> Slack is still up, just not usable.
I.e., it's down.
(And if you're saying that according to the legal blah blah blah of the SLA that this isn't technically "down", then there might as well not be an SLA.)
> And if you're saying that according to the legal blah blah blah of the SLA that this isn't technically "down", then there might as well not be an SLA.
I am because Ive had these exact conversations with cloud hosted providers/products. Never once have we been refunded according to the SLA in our contracts. Never really down (according to legal).
Up means working. It does not mean that something is displayed on the screen.
Re:Slack is down
by MattGaiser on Monday January 04, 2021 @12:11PM
(#25634357)
Other than the status page, I can't get anything displayed on the screen.
Re:Slack is down
by benjaminwai on Monday January 04, 2021 @11:56AM
(#25634031)
It may depend on how they define the "quarter". If they take the quarter as the last 91 days and round the number to the closest percent, you might not see it changed unless the outages go more than 91x24x0.5% or 10.92 hours.. It's quite subjective and a guess.