Re:Why Jira Sucks
by ogre_codes on Friday January 01, 2021 @08:05PM
(#25609160)
Maybe it's just a poor turn of phrase, but when someone talks about "shouting" across the table to get some minor issue fixed, that isn't the kind of place where good coding happens.
With regards to your previous comment, I already said above
> "The only sort of issues where it's appropriate to drop what you are doing and immediately fix it are the most severe issues which need to be fixed right now...."
—and—
> "In general, if documenting an issue (of any sort) is more work than resolving the issue, you shouldn't bother documenting it."
If you are a developer and your workplace is filled with interruptions because people lack credentials or things are poorly documented, then your productivity is going to be terrible.
Almost everywhere I have worked there has been a way to signify that you don't want to be disturbed and you are working in the zone, be it setting do not disturb on slack or wearing headphones.
It's not an either/or situation, and if John has the credentials to a server and sits opposite me and doesn't have headphones in, I'm asking him to pop them across rather than raising a ticket to him.