Wow.

For a manager, this could easily have been written as:

It makes me 2 seconds to look in our issue tracking system to see if a bug has been fixed, vs opening a terminal, find the project, curse at grep for being useless,...

Of course omitting steps in your favorite solution makes it look easier.

And how is testing/validation tracked in how you use git?

Most of us don't work in a vacuum without managers, testers, customers.

And for the record, I as a developer also hate Jira, but we have to look at a reasonable solution.

Let’s face it, most git logs have one-liner commit messages that may or may not describe the issue at a very high level. Even if you have long commit messages, they still are less likely to contain extended discussions about the issue (which can be useful many months later), and cannot be edited. In many places, commits are expected to have the Jira/bugtracker ticket number in the commit message, so that if I find the bugfix via a git log (or git blame), I can quickly find the ticket with the extended discussion and other details that might be important.

Except when the linked ticket is just a title with no content.

However, I would argue that even some of that metadata is better than no metadata. At least the ticket can provide some clues for anyone who is investigating a change.

I feel like GitHub issues are good enough for this purpose; unfortunately GitHub charges a per user license fee meaning that most non engineers don’t get access by default reducing its usefulness.

Which means that the creator of the ticket does not understand the value of the ticket and is just forced to do it by process and so does the minimum required for Jira and his other tools to let him work.

Github issues are basically what a Jira ticket is. Just with less of the other stuff around it feature wise that Jira has. How your company uses Jira is not what makes Jira good or bad. Jira can either be used in an appropriate way or it can be customized into a big rigid process machine that we'd all hate. Been there done both. I like being in the Scrum Master/team lead position to try and influence things into a "less process" world. Ultimately I'm probably still 'hated' by the Devs because there's 'too much process and Jira' and the higher ups don't like it either because they don't 'have enough control' (actually illusion thereof).