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Re:Why Jira Sucks by msla on Thursday December 31, 2020 @12:38PM (#25594850)
I agree, but it will never change.

Jira is middle-management-ware, a term I made up (I think) for software that serves the needs of middle management, or, at least, the needs middle management thinks it has, which comes to the same thing as long as you're selling to them.

What are those needs? Metrics. Being able to see who's doing what, and how quickly, and what still needs to get done. Being able to make charts and graphs and summarized reports for the next-higher level of management, so they can say that their team is productive and their team isn't falling behind.

It also serves the needs of the companies, like Adaptavist, which have attached themselves to Jira to sell add-ons and generally bring the state of the software up to where middle managers (in my experience) think it ought to be out of the box.

I could imply that this is deliberate, that Atlassian is Not Adding some features to scratch the backs of those other companies, but That Would Be Wrong, I'm sure.

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