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A comment on Google Maps changes a route after the drama of young people lost on a ghost road. Parent comment

Re:Google Maps changes a route after the drama of young peop... by Daho0n on Wednesday December 30, 2020 @07:33AM (#25581117)
I know it is trendy to bash Google but if you get millions of support requests it would be abnormal to forward support emails for something that has a very clear built-in function right in the product. It isn't a problem with Google that they don't reply to mail for something like this. It is a clear user error.
[ Parent | on HN ]
Re:Google Maps changes a route after the drama of young peop... by prepend on Wednesday December 30, 2020 @08:07AM (#25581311)
I disagree. The whole cool part of Google is organizing data and writing good algorithms. Even if they get a million misdirected suggestions a day, they are probably one of the best organizations in the world to figure out how to redirect correctly.
[ Parent | on HN ]