Re:Google Maps changes a route after the drama of young peop...
by andybak on Tuesday December 29, 2020 @08:00PM
(#25577074)
I'd be happy to report routing problems to Open Street Maps or similar. I'm happy to contribute to open data.
Actually I would also have been happy to report it to Google a few years back but I have to say our relationship seems to have turned adversarial in the interim and I'm fairly sure it wasn't my doing.
Re:Google Maps changes a route after the drama of young peop...
by throwaway09223 on Tuesday December 29, 2020 @08:41PM
(#25577363)
Hey, thanks! Usually I use the in app reporting, but the thing about maps in particular is often when there's a problem I'm either driving or at my destination and need to go. In this case, I saw the story and then recalled the earlier issue. I figure talking about problems on HN has a very high probability of getting the attention of someone who can fix them ;)
Re:Google Maps changes a route after the drama of young peop...
by Wookai on Wednesday December 30, 2020 @02:09PM
(#25584863)
Yeah, that's a pretty common problem. I'm sure they are actively working on making sending feedback easier :). In the meantime, your technique worked! The issue is now fixed!
Re:Google Maps changes a route after the drama of young peop...
by throwaway09223 on Thursday December 31, 2020 @01:33AM
(#25590153)
Excellent, glad to hear it!
Re:Google Maps changes a route after the drama of young peop...
by diogenescynic on Tuesday December 29, 2020 @10:57PM
(#25578318)
Why does Google not have these links accessible somewhere? It seems like you shouldn’t have to hunt through old forums to find the appropriate contact.... why can a Trillion dollar company not make this more easily discoverable?
Re:Google Maps changes a route after the drama of young peop...
by mav3rick on Wednesday December 30, 2020 @12:10AM
(#25578803)
It's in the app as well -
"Tap Suggest an edit or Report a problem."
Re:Google Maps changes a route after the drama of young peop...
by diogenescynic on Wednesday December 30, 2020 @12:45PM
(#25583861)
Tried that... you get a generic response and then no one ever follows up. Someone took over several of my email accounts and created a fake YouTube channel and Adwords/Adsense/Google ads account. Every time I reach out, they ignore and never get back to me. Pretty frustrating that Google is essentially enabling criminals and ignoring the victims.
In the future, if you encounter a similar situation, consider reporting it (https://support.google.com/maps/answer/6194894). Any user feedback is greatly appreciated!