they aren’t scaling service centers fast enough to keep up with an extra 200k cars added on the road every quarter, so service meaningfully deteriorates every week as more cars are sold and existing cars age. it simply doesn’t work unless they were committed to building out 2x-3x the SCs they have now but nothing indicates that’s on the roadmap at all.
The numbers:
- increased service locations 12% YoY - increased mobile service fleet 8% YoY - increased supercharging stations and connectors 32% YoY
They are clearly building more service.
During quarterly conference call Musk stated that he believes service is the biggest driver of sales and that Tesla will invest in that. So contrary to what you claim it's on the roadmap.
Many people are over the moon with Tesla service given that mobile service comes to you and they can do fixes without you even there. That's something no other car maker does at scale, as far as I know.
Did you have a personal experience with Tesla's bad service or is it just amplifying FUD from other people?