I agree with this to some extent. My issue with the public forum and ritual applause is that it becomes mechanical. In my experience, people are often left out or events are forgotten. I was sometimes baffled at the items that were being expressed, it felt a bit political even. Not saying a public forum like this can't work, just that it seems easy for it to go awry.

I've been publicly recognized and appreciated it, I've also received quiet thank you notes. I know I like the latter more.