Re:Types of Dark Patterns
by codingdave on Sunday December 27, 2020 @08:42AM
(#25550963)
> Take away that power from them. End the issue in the fastest way possible.
So to avoid personal frustration, enable their dark patterns? I don't feel like seesawtron would be the one feeling empowered by giving up and letting them keep the money.
Re:Types of Dark Patterns
by soupfordummies on Sunday December 27, 2020 @11:29PM
(#25556682)
This is the catch 22. Stand up for the principle or just “pay up” to not have that stress. They know this too.
Re:Types of Dark Patterns
by simonebrunozzi on Sunday December 27, 2020 @06:42PM
(#25555204)
You can't stop these dark patterns by simply spending hours and hours trying to fight it alone.
You can try to be more alert next time; you can try to vote differently, if you believe that counts; and you can probably do a number of other things.
Maybe these things happen because people just move on when it happens to them?
I think that "lucky" people as you call it are in best position to challenge these. They have time and resources and capabilities to complain and push.
Re:Types of Dark Patterns
by seesawtron on Sunday December 27, 2020 @04:14AM
(#25549865)
Unfortunately I was not so lucky and am at the brink of losing my job.
But yes I have long given up since I am the one who "applied" for refund via voucher by clicking. But definitely something that I didn't see coming, lesson learned.
Wouldn't this be a case for some customer protection agency? IANAL but I would doubt that merely clicking a link without knowing its target is sufficient for establishing a binding contract.
Re:Types of Dark Patterns
by andersource on Sunday December 27, 2020 @10:05AM
(#25551500)
If you've already given up on trying to get the money back, maybe try to book a flight that is likely to be cancelled and hope to get properly refunded. It's a long shot but who knows
Two suggestions for you.
One: you might be, like me, a lucky one. Someone with an IT background, not too negatively affected by the Covid-19 crisis. Think about it for a second.
If my guess is wrong, apologies for assuming you fit that profile. Tell me more about how bad it is for you, if you'd like.
Two: you can deal with this issue by simply considering it "lost" money, and move on. Getting your real money back would be a pain in the ass. Right now, the Airline is still capable of giving you hours of rage and stress. Take away that power from them. End the issue in the fastest way possible.
It's a pity that these things happen. In a modern, just society, a company and its executives should be immediately punished for this kind of behavior.