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A comment on Apple iCloud account and sign in outage affecting some users for over 24 hours. Parent comment

Re:Apple iCloud account and sign in outage affecting some us... by londons_explore on Saturday December 26, 2020 @05:58PM (#25547129)
The target isn't zero errors. It's low enough that offering a refund to any user who sees one is financially viable.

You already offer a refund to users where the hardware fails. Why not the same for the software?

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