Apple iCloud account and sign in outage affecting some users for over 24 hours

Re:Apple iCloud account and sign in outage affecting some us... by tracer4201 on Saturday December 26, 2020 @03:50PM (#25546360)

I’m not sure if these issues are widespread. I use a MacBook for work and have a personal one at home. Updates generally just work — I was promoted to install Big Sur. I made sure the charger was plugged in, and then I left it running for a bit while I was doing other stuff around my home.

I’m not saying issues don’t exist. Maybe I’m lucky? I wonder what percentage of machines are actually impacted.

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Re:Apple iCloud account and sign in outage affecting some us... by matwood on Monday December 28, 2020 @07:34AM (#25558712)

I don't think you're lucky. We hear about (and people complain about) these issues because they are the exception. Apple has done a good job to the point where everyone thinks Apple products should just work. And, for the most part they do.

I think Apple's problem here is that when they don't just work, Apple has not optimized for that experience. And that lack of optimization is mostly around communication.

Lack of communication has bit Apple other times. In the battery slow down case for example. Slowing the phone down was the right move, but not communicating what was happening was the issue.

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