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Re:Baremetrics required a phone call to cancel by glaive123 on Wednesday December 23, 2020 @02:30AM (#25515361)
> I don't see how being a startup justifies making cancellation incredibly difficult.

True. I'm questioning where is the trade-off and balance between making it more difficult to cancel vs. trying to fix what's wrong.

Re:Baremetrics required a phone call to cancel by powersnail on Wednesday December 23, 2020 @02:46AM (#25515433)
For me, the line is an optional survey.