I think part of the critique here is that at a certain point you get big enough to where both positive and negative externalities created by your product become self evident, but often companies just settle on ignoring it unless they are called out to the point where they have to act. I feel like Airbnb hasn’t been proactive enough in addressing the negative issues created by their product at all.

For ex I’ve personally not heard anything much from Airbnb w.r.t impact on local real estate markets eg higher prices or low rental inventory. I’ve only heard them actively deny that they put pressure on real estate prices.

And they’ve only recently invested more in safety and have said they are trying to ban house parties after the shooting in Oakland last year when that has been a problem for years.